Customer service options:
- Chat with us LIVE
- Twitter #ezsuits
- Email us Sales@Ezsuits.com
- Call (855-289-7848) (855) Buy-Suit from 10am – 5pm Central Standard Time, Monday thru Friday
- Fill out the form at the bottom of this page to request any additional information
60 Day Return Policy
- Items must be returned in their original packaging and unworn
- Items cannot be altered in any way, shape or form
- Shirts cannot be removed from packaging
- All labels must be intact and remain attached to the suit
- We give buyers up to 2 months to return an unworn or undamaged item
Exchange & Refund Instructions:
Returning on Ezsuits.com is easy and fast! We know that sometimes ordering and exchanging items that did not work out can be a hassle. You can order a UPS domestic shipping label here and get started, here’s what you need to do:
Step One: Process Your Return
- Choose whether you would like to receive store credit or a refund.
- Order a return label at the link below. You will receive your return label via email or mail shortly.
Step Two: | Same day refund | Submit Your Return Using Our Online Form
- Go to our Returns Page and submit your return into our system.
- If you chose a refund we can process that as soon as your item is received at our return facility.
Step Three: Your Shipping Box
- You can use your original box you received, or any plain, unmarked cardboard box to ship your return.
- If there are any existing shipping labels, stickers, or other materials on the shipping box from previous shipments, please remove them.
- Attach your new return label to the shipping box.
- Drop it off at any authorized UPS Shipping Center. PLEASE DO NOT USE A UPS DROP BOX – you must drop off your return at a UPS Service Center – thank you! Find the UPS Service Center Nearest to You.
- Your refund will be issued and you will receive an email confirmation that your return is completed.
Once we have received your item we will then inspect it for any alterations or damages. If there is any questions we will email you. If a severely damaged item or incorrect item is returned, you will be liable for the cost of the item.
*Please note to use our pre-paid labels, shipments must be sent from the United States.
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